FAQs

Why does the label on my item not match the size in the listing?

Sizing has changed a lot over the years and because of this the label may state a size that is completely different BUT, I promise if you try the item on you'll be pleasantly surprised with how well it fits.

How long will shipping take? 

This will depend on your location and what delivery option you chose when you checked out. You can find out more about this by viewing my overall shipping and returns page. If you are a little worried though, feel free to drop me an email at info@vintagebyemma.co.uk and I'll happily look into this for you. 

Do you accept returns and exchanges? 

I sure do! Once again, just check out the shipping and returns page for all the information you'll need. 

Can I work with you? 

I'm not currently looking to hire anyone new but, I am always open to possible collaborations so please drop me an email at info@vintagebyemma.co.uk if you'd like to discuss this more. 

Do you offer discounts? 

I offer a 10% student discount all year round. All you need to do is email me at hello@vintagebyemma.co.uk with the following information: 

  • Your full name
  • A picture of your student ID card or screenshot of your online code
  • Proof that states the end date of your course

Once I have that information I'll create you a personalised discount code that you can use as many times as you'd like. This will stay valid for the duration of your studying. 

If you're interested in general promotions and discounts, then you should definitely follow me on Instagram @vintagebyemma

Do you have items in different sizes?

All of the items I stock are completely one of a kind and will only come in the size stated in the listing. That being said, if there's something you'd really like to get your hands on then please contact me and I can do my best to keep an eye out while I'm sourcing for you. 

How often will you list new stock? 

On the daily! The best way to stay up to date with what is new in is to follow me over on Instagram as that is where I post all you'll need to know.